How to change currency to MYR?

  • edkua82
    Asked on May 26, 2020 at 2:01 PM

    Dear, I would like to ask is that possible to change the currency from USD to MYR?

    Thanks.Wait for your reply.

  • Lorenz JotForm Support
    Replied on May 26, 2020 at 4:41 PM

    Hi,

    I checked your form and you are currently using Paypal Integration. 

    To change the currency go to Paypal Integration settings and look for currency, then change it according to your preferred currency. 

    Please refer to the image below. 

    1590525626image100 Screenshot 10

    Let us know if you need further assistance.

  • edkua82
    Replied on May 29, 2020 at 11:28 PM
    Thanks for your reply. I did change the currency to MYR but when the form
    in preview mode, the currency went back to usd?
    Please advise.
    ...
  • Richie JotForm Support
    Replied on May 30, 2020 at 6:04 AM

    I have checked your form and it seems the integration to PayPal is not connected.

    Do note that when you make changes in your Integration, please make sure to click on continue for the changes to take affect.

    Kindly connect your form with PayPal again and set the Currency to MYR, then click continue button to save the update.

    How to change currency to MYR? Image 10

    Please give it a try and let us know if the issue still remains.


  • edkua82
    Replied on June 8, 2020 at 8:28 PM
    Hi,thanks for your reply.
    I had another question.
    I had change my published form name but the form
    appear to be same name as previous.Please advise.

    ...
  • John Support Team Lead
    Replied on June 8, 2020 at 11:52 PM

    I have moved your last question to a separate ticket so we can discuss it further.

    I will be posting my reply here shortly: https://www.jotform.com/answers/2376540