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edkua82Asked on May 26, 2020 at 2:01 PM
Dear, I would like to ask is that possible to change the currency from USD to MYR?
Thanks.Wait for your reply.
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Lorenz JotForm SupportReplied on May 26, 2020 at 4:41 PM
Hi,
I checked your form and you are currently using Paypal Integration.
To change the currency go to Paypal Integration settings and look for currency, then change it according to your preferred currency.
Please refer to the image below.
Let us know if you need further assistance.
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edkua82Replied on May 29, 2020 at 11:28 PMThanks for your reply. I did change the currency to MYR but when the form
in preview mode, the currency went back to usd?
Please advise.
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Richie JotForm SupportReplied on May 30, 2020 at 6:04 AM
I have checked your form and it seems the integration to PayPal is not connected.
Do note that when you make changes in your Integration, please make sure to click on continue for the changes to take affect.
Kindly connect your form with PayPal again and set the Currency to MYR, then click continue button to save the update.
Please give it a try and let us know if the issue still remains.
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edkua82Replied on June 8, 2020 at 8:28 PM
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John Support Team LeadReplied on June 8, 2020 at 11:52 PM
I have moved your last question to a separate ticket so we can discuss it further.
I will be posting my reply here shortly: https://www.jotform.com/answers/2376540