Why i can not access the user name and get in my account /

  • Profile Image
    Raj
    Asked on June 27, 2013 at 10:58 PM

    Hi !

     

    With the above email and jadejaraj as a user name, i can not get log in with jot form nor can re set the password by giving the email account to get the re set link.

     

    Can some one help me in this.

     

  • Profile Image
    sidharth_kch
    Answered on June 28, 2013 at 03:11 AM

    @Raj

    I deeply apologize for this inconvenience. Your account was auto suspended by our anti-phishing system and thats the reason you are not able to login to your account.

    I have checked your account and re-scanned your forms and found it not to be in violation of JotForm's terms of use.  

    I have reactivated your account. Should you have any questions please feel free to contact us.

    Thanks,

    Sidharth