What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why i can not access the user name and get in my account /

    Asked by Raj on June 27, 2013 at 10:58 PM

    Hi !


    With the above email and jadejaraj as a user name, i can not get log in with jot form nor can re set the password by giving the email account to get the re set link.


    Can some one help me in this.


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    Answered by sidharth_kch on June 28, 2013 at 03:11 AM


    I deeply apologize for this inconvenience. Your account was auto suspended by our anti-phishing system and thats the reason you are not able to login to your account.

    I have checked your account and re-scanned your forms and found it not to be in violation of JotForm's terms of use.  

    I have reactivated your account. Should you have any questions please feel free to contact us.