Free account payment subscriptions

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    joijackson76
    Asked on May 26, 2020 at 11:46 PM

    Does the free account allow 10 payment submissions monthly or total?

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    ashwin_d
    Answered on May 27, 2020 at 03:23 AM

    In free account, you can receive 10 payment submissions every month. Please note that submissions, payments and form views limits are reset on the first day of each month.

    Hope this helps.

    Do get back to us if you have any questions.

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    ashwin_d
    Answered on May 27, 2020 at 03:23 AM

    You may also like to take a look at the following guide for more information on account usage and limits: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits 

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    joijackson76
    Answered on May 28, 2020 at 10:28 AM
    thank you so much. Very helpful!
    ...
  • Profile Image
    joijackson76
    Answered on June 15, 2020 at 07:28 PM
    is there anyway to reset form submissions? I had a team working on
    development of a membership registration form. we each did entries during
    development, which were later deleted from the log since all of the
    information populated was not accurate. The form is now complete and
    published, but when I and other team members tried to properly register, we
    received a message saying "Sorry. Only 1 entry allowed." How do we remove
    our previous test entries from the database?
    ...
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    Sonnyfer
    Answered on June 15, 2020 at 10:54 PM

    Hi there - Apologies for the inconvenience.

    I have recalculated your form submissions and cleared your forms cache from our end.

    Could you please test again?

    Looking forward to your response.

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    joijackson76
    Answered on June 16, 2020 at 09:28 AM
    Hi, i just filled it out and received the same message when I submitted.
    ...
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    ashwin_d
    Answered on June 16, 2020 at 10:40 AM

    Please accept my apology for the confusion. This issue is caused because you have enabled "Unique Submission" setting in your form. Please check the screenshot below:

    1592318301uniqueSubs.gif

    Check cookies only setting prevents multiple submissions from same browser. Please select no check in the unique submission and that will solve your problem. 

    Do try it out and get back to us if you have any questions. 

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    joijackson76
    Answered on June 16, 2020 at 03:28 PM
    No apologies necessary! I've enjoyed playing around with all the features,
    but I couldn't figure that one out. Problem solved, thank you so much!
    ...