My acocunt is over limit after submission removal

  • NATASHA JANE WITHERS
    Asked on May 27, 2020 at 5:08 AM

    hi my account is not working, I have deleted all the forms but it says I am over quota? please help

  • Bojan Support Team Lead
    Replied on May 27, 2020 at 7:01 AM

    Greetings and thank you for your message.

    I have checked your submissions, and it looks like the submissions are still in your trash folder. Please go to your Inbox and remove the submissions from there as well:

    My acocunt is over limit after submission removal Image 1 Screenshot 20

    Let us know if this resolved your problem.