How to update username

  • lernerellie
    Asked on May 27, 2020 at 7:02 AM

    hello how can i update my username? 

  • Sam_G
    Replied on May 27, 2020 at 8:23 AM

    Hello Lernerellie,

    Thank you for contacting Support.

    We can change your username.

    Please provide at least 3 possible usernames so that we can check for its availability. If the first one is available, we'll change your username immediately.

    Note: If you are using a custom URL (how to create a custom URL of a form) for your form, it will no longer work since the username got changed. You will need to change the URL to have the new username in it instead.

    Looking forward to your response.

  • lernerellie
    Replied on May 28, 2020 at 1:59 AM

    Bfirst

    bfirst

    B-first

  • Sam_G
    Replied on May 28, 2020 at 3:11 AM

    Hi Lernerellie,

    Upon your request, your username has been changed to "B_first".

    We weren't able to change it to B-first because "Only alphanumeric characters and "_" are allowed.

    I hope this helps.

    Let us know if you need further assistance.

  • B_first
    Replied on May 28, 2020 at 4:38 AM

    Thank you!