Account HELP!

  • Profile Image
    l4its
    Asked on June 28, 2013 at 11:24 AM

    Why is my account suspended? I tried to log in and I got a message that my account has been suspended. Please resolve this now

    Due to terms of use violation, your account has been suspended. If you think this is a mistake please contact us to resolve this issue.
  • Profile Image
    sidharth_kch
    Answered on June 28, 2013 at 12:22 PM

    @l4its

    I have already responded to you on your other thread: http://www.jotform.com/answers/234927-

    Thanks,

    Sidharth

  • Profile Image
    l4its
    Answered on June 28, 2013 at 12:30 PM

    Thank you, I just saw the email. Sorry about the double post.

  • Profile Image
    sidharth_kch
    Answered on June 28, 2013 at 12:57 PM

    @l4its

    You are welcome.

    Should you have any questions please feel free to contact us.

    Thanks,

    Sidharth

  • Profile Image
    grindkingmedia
    Answered on June 28, 2013 at 02:46 PM

    my account is not working, i started one a few days ago.  i cant seem to log in and the forms i built and used on my site dissapeared. i tried to register again but it says my email is already registered. I try to sign in but no response when i do. my email from your site says my username but when i use the reset password link via your email the screen says user is not registered. I am confused. can i get some help today?

  • Profile Image
    pinoytech
    Answered on June 28, 2013 at 03:36 PM

    @grindkingmedia,

    Your account "grindkingmedia" seems to be working fine on my end upon checking as well as this three forms of yours.

    Have you tried already clearing your browser cache and cokies? If not, can you please give a try as well as clearing your form cache if that fixed the issue or not.

    If the said issue still persist, can you please open a separate thread for further assistance.

    Thank you!