What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to use Required fields with the Page Breaks

    Asked by angieroy on June 28, 2013 at 11:45 AM

    I created a multi page form using your page break feature. Everythings seems to work except for two things: 1. I can click the next button without having anything filled out in the fields and some of the fields are required. 2.I filled in some fields and left some of the required fields blank, I hit the submit button just to see what happens and a message shows stating which fields are required and it then ask you to click the link to go back and fill it the missing items; after you click on this link to go back and fix the missing fields ---it erases everything that was already typed in and makes you start from scratch. If anyone can help me fix this -----I WILL BE IN LOVE WITH JOTFORM, FOREVER!!! ;-)  Thank you so much  ----here's the link to view the form online http://rhrhomerepair.com/RHR-Cleaning-Services/OCCUPIED-service-request.html

    Page URL:

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    Answered by jefreylandicho on June 28, 2013 at 01:22 PM

    If you do not want to lose the data when a form is being filled up or after hitting the back button, you will need to activate 'Continue Form for Later use' which can be found in Setup & Embed > Preferences > Advanced Settings as shown below.

    The form will be save every 4 seconds or based on the time interval you set.

    If you have any other questions, please contact us again.

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    Answered by angieroy on June 28, 2013 at 01:28 PM

    THANK YOU ----what about making the required fields feature work? Somehow I am able to click the next button without filling in required information.

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    Answered by sidharth_kch on June 28, 2013 at 02:04 PM


    The required field validators should work inside the page break. Please let us know your form id with which you are having this issue and we will have a check.



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    Answered by angieroy on June 28, 2013 at 02:57 PM

    http://form.jotform.us/form/31777596101155 and http://form.jotform.us/form/31768130909155


    THANK YOU ;-)

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    JotForm Support

    Answered by Mike_T on June 28, 2013 at 05:15 PM

    It looks like that something is wrong with required validation on IE9 due to used form source code on your web page. I was not able to reproduce it in any other browser.

    You may consider using standard Embed or iFrame code instead.

    I will also try to investigate this further and report it to our Developers.

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    JotForm Support

    Answered by Mike_T on June 28, 2013 at 07:03 PM

    The problem seems to be related to the paragraph element, it should not contain non-inline elements.

    Please remove the p tag to solve the validation problem in IE9.

    Thank you.

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    Answered by angieroy on June 28, 2013 at 07:19 PM

    That fixed it----you guys ROCK!!!!!! Thank you so much.