What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Forgot Password

    Asked by Tony Faire on June 28, 2013 at 03:12 PM

    I have submited to receive an email with directions to change my password.  How long does it take tfor the email to get to me?

     

    Thank you

    Tony

    lost password email
  • Profile Image

    Answered by khrisell on June 28, 2013 at 04:02 PM

    Hello Tony,

    It should be on your email minutes after hitting (forgot password)

    Have you checked your spam folder?

    Because, there are instances that some emails with similar contents may get tagged as spam by email service providers. If it is not there kindly let us know.

    Thank you for using JotFrom!