What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I've checked your form Ballwin Manchester Road Client Intake Form as well as other forms, and the problem seems to be that the sender email is not set to firstname.lastname@example.org
So this might be causing the form to send the emails to the spam folders or to being rejected by your email service provider
If you still do not want to use that email address for your email notifications, you must whitelist our IP addresses. Otherwise, applying the change above should be enough to solve the problem