How long does it take to see my email notifications in my inbox of forms that clients filled out?

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    mynamavi
    Asked on June 28, 2013 at 05:09 PM
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    jeanettebmz
    Answered on June 28, 2013 at 05:15 PM

    I've checked your form Ballwin Manchester Road Client Intake Form  as well as other forms, and the problem seems to be that the sender email is not set to noreply@jotform.com

    https://cms.jotform.com/uploads/image_upload/image_upload/global/16265_noreply.png

     

    So this might be causing the form to send the emails to the spam folders or to being rejected by your email service provider

    If you still do not want to use that email address for your email notifications, you must whitelist our IP addresses. Otherwise, applying the change above should be enough to solve the problem