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  • Profile Image

    Send Submission Notification to Multiple Email Address

    Asked by Huie on June 28, 2013 at 09:51 PM

    Quick question:

    I wish to make a Supply Request form for our school and I would like to have all of our teachers fill in the fields that will be created in the form and then have them submitted.

    Main concern: I have opened the account in JotForm and use it, but, I am creating this for a local school and the Office Manager will be the one receiving the supply requests.

     

    Does the Office Manager HAVE to open up her own account in order to be able to receive the requests?  I guess my REAL question is, once items are submitted, does it do to the account holder ONLY?  Or, can there be another assigned email address for example, that can be notified  when submissions are made and be able to access them?

     

    If submitted items go into a "dropbox", who can accesss this dropbox and can that person(s) be notified when something has been "dropped" in there?

     

    Thanks so much for you response in advance.

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    Answered by khrisell on June 28, 2013 at 10:27 PM

    Hello,

    You can configure multiple email Email notification that contains the submission to different email addresses.

    Here's the complete reference to that.

    To be able to send notification to multiple addresses enter email addresses, each followed by a comma and a space. Do not place anything after the last address.

    Here is an example:

    user1@domain.com, user2@domain.com, user3.domain.com

    Open your form on edit mode and follow the steps below.

    1. Click on "Setup and Embed" tab

    2. Click on "Email Alerts"

    3. Select the "Notification" 
    4. Click on "Reply-to and Recipient Settings" 



    5. Enter comma and space separated email addresses in the "Recipient E-mail:"

    There's a limit of 10 recipients per notification. So, you'd need to create additional notifications (containing the same information) if you wish to send the message to more than 10 people.
    With regards to the accessibility of the form, you can add sub users on your account so that another user can access it at the same time.
    Here's the reference to that.
    Feel free to let us know if you need further assistance.
    Thank you for using JotForm.