- elegantclothingAsked on June 29, 2013 at 09:51 AM
i have a paypal form on my website and i have different options requiring customers to check boxes how ever when the form is opened one of the items is already automatically checked and cannot be unchecked meaning customers who do not want this item are complaining that they cannot uncheck that box as they do not want this item how can i get rid of this automatic check in the box ? i have added a link to show this form if u open the link and try to uncheck 'airmax' it wont uncheck
- jefreylandichoAnswered on June 29, 2013 at 10:19 AM
Please untick the 'Selected by Default' in your PayPal product setting and it should resolved the issue. If the issue still persist, please untick the Required field as well.
Kindly contact us again if you need further assistance regarding this matter.