What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Not receiving email notifications from form submissions

    Asked by ngeidng on June 29, 2013 at 05:40 PM

    We had been receiving notifications from this form regular until June 28th, 7:01am.  After this, there has been no more notifications.  There has been entries, but no notifications.

    No changes to the form as every was working fine...

    Page URL:

  • Profile Image

    Answered by sidharth_kch on June 30, 2013 at 02:15 AM


    I checked your form's notification setup and don't see any issue with that. Your email id is not in our bounce list. To ensure the delivery of email request you to please change your notification's "Sender Email" to "noreply@jotform.com".

    Let us know if you continue to have this issue.