Not receiving email notifications from form submissions

  • Profile Image
    ngeidng
    Asked on June 29, 2013 at 05:40 PM

    We had been receiving notifications from this form regular until June 28th, 7:01am.  After this, there has been no more notifications.  There has been entries, but no notifications.

    No changes to the form as every was working fine...

  • Profile Image
    sidharth_kch
    Answered on June 30, 2013 at 02:15 AM

    @ngeidng

    I checked your form's notification setup and don't see any issue with that. Your email id is not in our bounce list. To ensure the delivery of email request you to please change your notification's "Sender Email" to "noreply@jotform.com".

    Let us know if you continue to have this issue.

    Thanks,

    Sidharth