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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Excel Export - unexpected .js extension - Bug Report

    Asked by inemt on June 29, 2013 at 11:15 PM

    When exporting/downloading XLS & CSV from the submissions page (http://www.jotform.com/submissions/); the file downloads with "xls.js" extension instead of expected .xls or .csv. Data is valid as correcting the extension will allow it to properly open. This problem began roughly 2.5 weeks ago. Export from the My Forms page downloads correctly. 

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    Answered by dinesh-it on June 30, 2013 at 02:42 AM

    Hi,

    I am not able to replicate the same. When I try to download your form submissions from your account it is downloaded as .xls format. Working fine. I used chrome Browser.

     

    Can you please clear your browser cache and try again.

    Let us know the results.

    Thank you.