What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Subscription notification management through paypal

    Asked by jstrategy on July 01, 2013 at 12:00 AM

    Does jotform provide any subscription managment like an alert if a paypal payment does not go through? Thanks. 



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    JotForm Support

    Answered by EltonCris on July 01, 2013 at 01:45 AM


    Yes, you can find all your "Incomplete Payments" in your form submissions page. Here's how: How to View Incomplete Payments.

    To be able to received notifications on pending/incomplete payments, you may enable it on your Paypal Payment field properties. Right click the payment field, select Show Properties and set "Yes" on Pending Payment E-mail.

    Hope this helps. Thank you!

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    Answered by jstrategy on July 01, 2013 at 02:25 AM

    That looks awesome! I'll try to set it up tomorrow and let you know if I have any trouble. 

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    JotForm Support

    Answered by EltonCris on July 01, 2013 at 02:35 AM



    Just let us know here if you come across any issues.