Subscription notification management through paypal

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    jstrategy
    Asked on July 01, 2013 at 12:00 AM

    Does jotform provide any subscription managment like an alert if a paypal payment does not go through? Thanks. 

     

    Jim

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    EltonCris
    Answered on July 01, 2013 at 01:45 AM

    Hi,

    Yes, you can find all your "Incomplete Payments" in your form submissions page. Here's how: How to View Incomplete Payments.

    To be able to received notifications on pending/incomplete payments, you may enable it on your Paypal Payment field properties. Right click the payment field, select Show Properties and set "Yes" on Pending Payment E-mail.

    Hope this helps. Thank you!

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    jstrategy
    Answered on July 01, 2013 at 02:25 AM

    That looks awesome! I'll try to set it up tomorrow and let you know if I have any trouble. 

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    EltonCris
    Answered on July 01, 2013 at 02:35 AM

    @jstrategy 

    Great!

    Just let us know here if you come across any issues.

    Thanks!