Automatically delete forms after a period of time?

  • pier8716
    Asked on May 30, 2020 at 5:08 AM

    Is it possible to set up the system so that submitted and completed forms are automatically deleted completely after 14 days?

  • roneet
    Replied on May 30, 2020 at 10:41 AM

    Unfortunately there is no function that will auto-delete submissions with schedule...

    Please check these features if they can work for what you need.

    1. Use the Autodelete Submissions app.

    It does not use schedule though. What it does is it auto-delete submissions right away after the user successfully submitted the form.

    2. Enable Submissions Limit in the form.

    User guide: How to Limit Submissions in a Form

    You can set an expiration date as to when the form will auto-disable (stop accepting new submissions)

    Let us know if you have further questions.

    Thanks.

  • pier8716
    Replied on May 31, 2020 at 7:58 AM

    Hey roneet


    Thanks alot for your support!


    I am looking for an automatic deleting function, because we are currently developing the form for guest visits to a restaurant, and the governement stipulates that the entries must be completely destroyed after 14 days. 

    Is it possible to regulate this in the system? Or, alternatively, do we have to manually delete all submitted forms? Is the data still stored somewhere or is everything completely deleted after that?


    Thanks for your answer!


  • roneet
    Replied on May 31, 2020 at 11:59 AM

    As I have confirmed in my previous post. It is not possible to schedule the deletion of submissions. If you configure the auto Delete app then the submissions would be deleted instantly.

    If you want to delete the submissions data after 14 days then you would have to delete it manually from your submission page.

    Guide: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data

    The submissions would be deleted from our server permanently. We do not store the submissions once you delete the data from your account.

    Let us know if you have further questions.

    Thanks.