My Payment forms disappears from Final Product

  • BlueGiraffe
    Asked on May 30, 2020 at 8:12 AM

    Hello,

    I am creating a new form with the payment portion.

    It looks good during editing and says it's "connected", but then it disappears on preview and doesn't exist on the final form.

    https://www.jotform.com/build/201498418361155

    https://form.jotform.com/201498418361155


    Thanks

  • VincentJay
    Replied on May 30, 2020 at 3:56 PM

    Hi,

    We had an issue earlier about missing products but our developers fixed it immediately. 

    I cleared your form cache on our server. Please check if the issue still persists. 

    Thank you.