Security Question

  • Profile Image
    truevine77
    Asked on May 30, 2020 at 09:20 AM

    Hello,

    I am looking at switching to Jotform from another provider and have a few security questions.

    I do not want completed forms emailed to customer's as pdfs or links that could be intercepted by an outside party.

    Does Jotform require the form completer to log into the Jotform website to complete the form?

    Can I set completed forms so that they are not automatically emailed to the people who complete them?

    I want the forms to stay either within your website or email from a separate Secure Email platform that I use.

     

    Thanks!

  • Profile Image
    Vick_W
    Answered on May 30, 2020 at 03:55 PM

    Hey there!

    Happy to help you today.

    I would like to answer your question in the same sequence.

    1. I do not want completed forms emailed to customer's as pdfs or links that could be intercepted by an outside party.

    Sure, you have an option to send the form submission details as a pdf which is turned off by default. Here is a help guide for more details.
    https://www.jotform.com/help/503-How-To-Include-Submissions-As-PDF-Attachment-In-The-Email-Notifications

    2. Does Jotform require the form completer to log into the Jotform website to complete the form?

    It is not required for the user to login into Jotform website to complete the form

    3. Can I set completed forms so that they are not automatically emailed to the people who complete them?

    Yes, you can turn off email notification if you are not willing to send any notification to user once the form is completed.
    https://www.jotform.com/help/30-Explanation-of-Email-Notification-and-Autoresponder-Settings

    4. I want the forms to stay either within your website or email from a separate Secure Email platform that I use.

    All the form will remain with in your Jotform dashboard. You can also share your form via email. For more details, kindly review this help guide.
    https://www.jotform.com/help/303-How-to-Send-a-Form-via-Email

    For more info about Jotform security, please stop at the link below.
    https://www.jotform.com/security/

    Do let us know if you have any further questions and we will be more than happy to help.

    Thanks.

  • Profile Image
    truevine77
    Answered on May 30, 2020 at 10:28 PM
    Vick,
    Thanks for the thorough answer and links. One other question … what is the simplest way to create a dropdown box with several options? Is it with a widget? For example, user provides a phone number and I want to know what type of phone (e.g., mobile, home, or work).
    Thanks,
    Joshua
    ...
  • Profile Image
    Vick_W
    Answered on May 31, 2020 at 02:52 AM

    Hey Joshua!

    Thank you for writing back to us.

    Sure, if you are looking to add a dropdown list then I would recommend Dynamic dropdown widget.
    For more details kindly follow this help guide.

    https://www.jotform.com/help/596-How-to-configure-the-Dynamic-Dropdown-widget

    Thanks.

  • Profile Image
    truevine77
    Answered on June 01, 2020 at 10:28 PM
    Thanks Vick!
    ...
  • Profile Image
    Vick_W
    Answered on June 02, 2020 at 02:04 AM

    Hey Joshua!

    No worries, you are always Welcome!


    Thanks.