Why do I see "Unexpected error occured control_paymentmethods" on my payment form?

  • Profile Image
    thehangoutgameroom
    Asked on May 30, 2020 at 11:22 AM

    I can't remove this error code on my form!!  Can you resolve this quickly!  I need to publish form!

    Thanks!!

  • Profile Image
    Amin_N
    Answered on May 30, 2020 at 07:06 PM

    Hi there, @thehangoutgameroom!

    Thanks for reaching out to us!

    We sincerely apologize for any inconvenience you may have encountered.

    Kindly be informed that I've been able to replicate the issue, therefore I've successfully escalated it to our developers to look into. Once we hear back from them, we will instantly update you via this support ticket.

    As a temporary workaround, please use Field Manager App to remove those fields as shown below:

    1590879691Kazam_screenshot_00319.png

    Your understanding is most appreciated.

  • Profile Image
    Advercity
    Answered on June 05, 2020 at 06:17 AM

    I have the same issue but your workaround works well !