Wordpress Plugin in embedding JotForm

  • Nazeli
    Asked on May 30, 2020 at 2:59 PM

    If we connect our JotForm account to wordpress as a plugin, how does your form function on the front-end? Do you have an example of a plugin version (non direct link)? When client submits the form, will it go directly into our account file with you for secure storage?

    Also, if we want to send client confirmation that we received the form after they submit, what does that look like and can we edit the confirmation text/email? Can we send the client a certificate with our pre-designed letter head and logo from your secure server? 

    What other features are available to us? Can we have a quick call to review? 

  • Kenneth JotForm Support
    Replied on May 30, 2020 at 9:42 PM

    Thank you for reaching support,

    If we connect our JotForm account to wordpress as a plugin, how does your form function on the front-end? Do you have an example of a plugin version (non direct link)? When client submits the form, will it go directly into our account file with you for secure storage?

    - All JotForm front end designs and customization is independent of Wordpress. However, In some cases, using the plugin as a method of embedding, the JotForm codes/scripts would conflict with the Wordpress. So to avoid these, we recommend using iFrame method to embed: 

    https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    https://www.hostpapa.in/knowledgebase/add-html-content-wordpress-pagepost/

    - As for the submission data, it will be submitted to your submission sheets/page.

    Also, if we want to send client confirmation that we received the form after they submit, what does that look like and can we edit the confirmation text/email? Can we send the client a certificate with our pre-designed letter head and logo from your secure server? 

    - Yes, you can send your clients email confirmation as well as customize the email content:

    https://www.jotform.com/help/25-Setting-up-Email-Notifications

    https://www.jotform.com/help/30-Explanation-of-Email-Notification-and-Autoresponder-Settings

    What other features are available to us? Can we have a quick call to review? 

    - Here are other ways to embed JotForm to Wordpress:

    https://www.jotform.com/help/324-A-Guide-to-Embed-Forms-for-WordPress-Users

    - Unfortunately, we currently do not offer phone support, we would be happy to assist you in this format.

    Let us know if you have further questions.

    Best.