iFrame Embed cutting off form on iphone

  • jmrmajor
    Asked on May 31, 2020 at 5:04 AM

    Hi, I'm using Chrome on an iPhone 8 and the attached form is cutting off, and unable to see it all. works fine on Chrome desktop. 


    Website page is: - https://www.myperfectcinema.co.uk/front-wall-quote

    Thank you, James

    Page URL: https://eu.jotform.com/build/200793863264057
  • jmrmajor
    Replied on May 31, 2020 at 5:11 AM

    Updated - resolved by deleting the javascript (i think thats what it is?) underneath the iframe code.

  • jmrmajor
    Replied on May 31, 2020 at 5:16 AM

    Update - Second page on still not functioning correctly! 

  • Vanessa_T
    Replied on May 31, 2020 at 11:48 AM

    Can you please confirm if you are seeing the same display as the one below?

    iFrame Embed cutting off form on iphone Image 10

    Please note that the script below the iFrame code should help in resizing your form. If you're having issues with and without it, can you please try embedding using the default embed code?

    iFrame Embed cutting off form on iphone Image 21

  • jmrmajor
    Replied on May 31, 2020 at 1:58 PM

    Hi Vanessa, thanks for your reply. 

    That is the view i can see. 


    I have pasted the code as you suggested and when i hit the next button on iPhone it navigates to the next page but at the bottom instead of the top.

  • Welvin Support Team Lead
    Replied on May 31, 2020 at 6:44 PM

    You currently have the iframe embed without the script part. Can you try putting the default embed again? We'd like to see how the script behaves on the site. 

    Also, try embedding the form as a site to see if that will work. This still creates a frame, but hopefully, it will work this way. 

    https://www.jotform.com/help/70-Adding-a-Form-to-Your-Wix-Site