EU Forms: PDF attachment is not being sent in notification email.

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    Asked on May 31, 2020 at 07:39 AM

    I have activated the PDF attachment but there is no PDF attached to the notification email.

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    Answered on May 31, 2020 at 02:00 PM

    I am sorry for the trouble caused to you. I did check your last edited form and you seems to have configured it correctly to attach submission PDF. 

    I am reporting this issue to our backend team. We will get back to you as soon as we have any update from them.

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    Answered on May 31, 2020 at 07:08 PM

    Thank you for waiting. We have fixed the problem with the PDF attachment. Kindly check again, and update this ticket if the issue persists. 

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    Answered on June 05, 2020 at 03:28 AM
    The pdf attachment works. Thanks for the quick help.
    Jotform schrieb am Mo., 1. Juni 2020, 01:08: