Problem submitting form

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    Asked on May 31, 2020 at 12:11 PM

    After I created my form, I wanted to test it, but after filling out all fields and clicking submit, the Submit button said Please Wait...

    I did wait for over an hour and it never went through. Is there a problem on Jot Form's end that is not allowing forms to go through?

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    Answered on May 31, 2020 at 04:25 PM

    May we know which of your forms are you having this issue with? I did try cloning this form: Tulsa SPCA Spay/Neuter Appointment Request  and made a test submission but was not able to replicate the issue.

    Otherwise, please provide us the link (or name) of the form you're referring to so we can check.

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    Answered on May 31, 2020 at 10:25 PM

    I was able to get it fixed. Was using the wrong link. Thank you for the quick response. I am all good!

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    Answered on June 01, 2020 at 03:55 AM

    Hey there!

    I am glad you are all set, do let us know if you have any further questions.