Name and DOB as one entry are not displaying side by side.

  • stantonmary
    Asked on May 31, 2020 at 11:56 PM

    You have responded and helped me with a solution to how to get the name and DOB on the same line and I was successful with some of the lines but not others. I have followed the same process with each line but it is not working on 1/2 of them. See attached screen shot. 


    thank you for your help

    Jotform Thread 2358987 Screenshot
  • Ashwin JotForm Support
    Replied on June 1, 2020 at 5:29 AM

    Have you solved this problem already? I did check your form "Updated Patient Information Form - Bay Street" and it seems to display the field correctly. The patient's name and DOB fields are being displayed side by side. Please check the screenshot below:

    1591003661sideBySide Screenshot 10

    Please let us know the form with which you are having this issue with and we will take a look.

    We will wait for your response.

  • stantonmary
    Replied on June 2, 2020 at 12:33 PM

    The form is the Updated Patient Information form. When I look at the form in preview setting it is still not lining up all the Patient's Name and Patient's DOB. Thanks

  • David JotForm Support Manager
    Replied on June 2, 2020 at 1:58 PM

    Hi, there are two forms in your account that contain "Updated Patient Information" text in their form title. Could you please confirm which on is it?

    Is it Updated Patient Information Form - Bay Street

    or

    Updated Patient Information Form - Doctors Pediatric

    Both don't present the alignment issue. Please share the direct link of the form in question, so we know exactly which form it is: https://www.jotform.com/help/401-Where-to-Find-My-Form-URL

  • stantonmary
    Replied on June 2, 2020 at 3:42 PM

    The form is https://hipaa.jotform.com/201324409242141 it is the Baystreet Pediatrics form.

  • David JotForm Support Manager
    Replied on June 2, 2020 at 6:14 PM

    Thanks, I have cloned your form. You can can get them on the same line as shown on this example:

    1591135987sameline Screenshot 10

    You just need to put the label alignment of the Name fields at the TOP. Let us know if you need more help.