What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I delete uploads?

    Asked by ayosick on July 01, 2013 at 04:01 PM

    How can I get rid up uploaded files to free up memory? Does the usage every reset?

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    Answered by sidharth_kch on July 01, 2013 at 04:14 PM


    You will have to delete your submissions to be able to delete your uploaded files. Deleting submissions will also delete the attached uplaoded files.

    Hope this helps.



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    Answered by ayosick on July 01, 2013 at 04:45 PM

    So does my data usage ever reset month to month, or is it everything that has every been uploaded?

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    JotForm Support

    Answered by Morian on July 01, 2013 at 05:05 PM

    Hi! Your data usage does not actually reset that is why as my colleague has mentioned you would need to delete submissions to free up memory. Only the submission count resets monthly. Thanks!

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    Answered by khrisell on July 01, 2013 at 05:06 PM

    The usage is not resetting every month @ayosick,

    Here's the chart on the limits per plan.


    Feel free to let us know if you have further questions or inquiry so that we could assist you with it.

    Thank you for using JotForm.