E Mail de confirmation

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    teddygordon75
    Asked on June 01, 2020 at 06:35 AM

    Hello


    I set up subscription formulary.

    I fill it to test.

    The participant doesn't receive any mail confirmation.

    Can you help me please

  • Profile Image
    Anita_K
    Answered on June 01, 2020 at 09:19 AM

    Hi,

    thanks for reaching out to us. I have checked your form and you only have a Notification Email set up with your own email address.

    If you want the person who fills out your form receive an email as well, you need to set up an Autoresponder as well.

    Please refer to this guide for detailed instructions: https://www.jotform.com/help/26-Setting-up-an-Autoresponder-Email

    Let us know if you have any questions.