E Mail de confirmation

  • teddygordon75
    Asked on June 1, 2020 at 6:35 AM

    Hello


    I set up subscription formulary.

    I fill it to test.

    The participant doesn't receive any mail confirmation.

    Can you help me please

  • Anita_K
    Replied on June 1, 2020 at 9:19 AM

    Hi,

    thanks for reaching out to us. I have checked your form and you only have a Notification Email set up with your own email address.

    If you want the person who fills out your form receive an email as well, you need to set up an Autoresponder as well.

    E Mail de confirmation Image 1 Screenshot 20

    Please refer to this guide for detailed instructions: https://www.jotform.com/help/26-Setting-up-an-Autoresponder-Email

    Let us know if you have any questions.