The entries on card with multiple fields are not divided into separate cells in excel

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    Tamer Nasr 
    Asked on June 01, 2020 at 08:15 AM

    Good day Jotform team, I'm one of your new customers. One of my team just informed me that she's having a problem that your fields in cards are not divided in excel sheet by fields but by cards. So, if a card has 3 fields (e.g. Name, Zip code, Phone), all will be mereged in one cell. If true, that's a big problem because if we want to filter by field not by card (e.g. I will to filter by email or zip), I can't create 20 cards one card per field. 

    I hope I'm wrong, thoughts? Thanks and good day

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    Welvin
    Answered on June 01, 2020 at 10:11 AM

    If it's the Multi-line Question field, each input field is separated into different columns. It's like this:

    However, if it's a widget, it would group the entries in a single cell. It is either comma separated or a new line. 

    Would you mind sharing the form from your team member? If that's possible so we can check the field.

    Thanks