I purchased merchandise on April 14, 2020, through a seller who uses Pa

  • JoAnn Hudson
    Asked on June 1, 2020 at 9:09 AM

    I purchased merchandise on April 14, 2020, through a seller who uses Paypal Pro. To this date I have not received the merchandise.

    I have requested a refund from the seller. If I do not hear from the seller, what would be my next step in getting them to refund my money?

    Seller: Fullerspace

    Cost: $76.50

  • BJoanna
    Replied on June 1, 2020 at 10:31 AM

    Please note that JotForm is an Online Form Builder - https://www.jotform.com/faq/ 

    If you cannot resolve your issue with the seller, I can only suggest contacting PayPal's support, to see if they can help you.