log in change

  • Profile Image
    Athisdam
    Asked on June 01, 2020 at 10:12 AM

    Am I able to change the email used with this account?



  • Profile Image
    Basil_A
    Answered on June 01, 2020 at 11:08 AM

    Hi,

    Yes, you are able to change the Email address from the profile page.

    1591024012Email.png

    In the profile page seen in the image above you need to select the edit button. After that, you should be able to change your Email address.

    Please let us know if you require any further assistance.

  • Profile Image
    Athisdam
    Answered on June 01, 2020 at 12:28 PM
    Hi,
    I actually want to merge accounts. I have an upgraded membership with this account but prefer the original email. It is not allowing me to do this.
    Thanks,
    Sunitha
    ...
  • Profile Image
    Lorenz_A
    Answered on June 01, 2020 at 03:15 PM

    Hi,

    Could you tell us more about what your concern is? You've mentioned that you want to merge accounts, I assume you currently have 2 accounts. Do you want to move forms to a different account? 

    I've checked the account under the username Athisdam, and it's currently on a free plan and has no existing forms. I also notice that it was just recently created. May we know the username of the other account.

    We look forward to your response.