E-commerce form on my page is not showing price of items

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    Asked on July 01, 2013 at 06:19 PM

    When product is selected the form is supposed to show the total price just below. When I use the form on my site at http://www.ace-highpartnerships.com/$40,000_purchase_form.html it will not show the totals. Any help is appreciated. Thanks

  • Profile Image
    Answered on July 01, 2013 at 06:28 PM


    Your form seems to be working fine on stand alone.

    Have you tried already re-embedding your form into your website? If not, can you please try to re-embed if that fixed the issue or not?

    Thank you!

  • Profile Image
    Answered on July 01, 2013 at 08:11 PM

    I have tried to re-embed the form multiple times with the same results. Any other suggestions?




    Here is the code from the ebedded form...


     <li class="form-line" id="id_17">

            <label class="form-label-left" id="label_17" for="input_17">

              Purchase Shares<span class="form-required">*</span>


            <div id="cid_17" class="form-input">

              <input type="hidden" name="simple_fpc" value="17" /><span class="form-product-item"><input class="form-checkbox validate[required]" type="checkbox" id="input_17_1004" name="q17_purchaseShares[][id]" value="1004" checked="checked" />

                <label for="input_17_1004">

                  Share for $40,000 Package+2.18%processingfee<span class="form-product-details"><b>

                      $<span id="input_17_1004_price">408.72</span>




                <br />

                <br /><span class="form-sub-label-container"><select class="form-dropdown validate[required]" name="q17_purchaseShares[special_1004][item_0]" id="input_17_quantity_1004_0">

                    <option value="1"> 1 </option>

                    <option value="2"> 2 </option>

                    <option value="3"> 3 </option>

                    <option value="4"> 4 </option>

                    <option value="5"> 5 </option>

                    <option value="6"> 6 </option>

                    <option value="7"> 7 </option>

                    <option value="8"> 8 </option>

                    <option value="9"> 9 </option>

                    <option value="10"> 10 </option>

                    <option value="11"> 11 </option>

                    <option value="12"> 12 </option>

                    <option value="13"> 13 </option>

                    <option value="14"> 14 </option>

                    <option value="15"> 15 </option>

                    <option value="16"> 16 </option>

                    <option value="17"> 17 </option>

                    <option value="18"> 18 </option>

                    <option value="19"> 19 </option>

                    <option value="20"> 20 </option>

                    <option value="21"> 21 </option>

                    <option value="22"> 22 </option>

                    <option value="23"> 23 </option>

                    <option value="24"> 24 </option>

                    <option value="25"> 25 </option>

                    <option value="26"> 26 </option>

                    <option value="27"> 27 </option>

                    <option value="28"> 28 </option>

                    <option value="29"> 29 </option>

                    <option value="30"> 30 </option>


                  <label class="form-sub-label" for="input_17_quantity_1004_0"> Quantity </label></span></span>

              <br />

              <br /><span class="form-payment-total"><b>

                  Total:&nbsp;<span>$<span id="payment_total">0.00</span>



  • Profile Image
    Answered on July 01, 2013 at 10:41 PM


    Have you tried also re-embedding your form code into your website using iFrame method? If not, can you please give a try also?


    Thank you!

  • Profile Image
    Answered on July 01, 2013 at 11:54 PM

    My form is no longer showing the total price on stand alone. Tried removing and replacing the Authorize.net field still nothing.....

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    Answered on July 02, 2013 at 12:10 AM

    Got my form to show price on form, put code into dreamweaver, in live mode of dreamweaver the code worked, put into my server(godaddy) still doesn't work on live site. And when I go back to the jotform site with the form, it no longer displays the price?

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    Answered on July 02, 2013 at 03:02 AM


    I see that you have embedded your form using its source code. There seems to be some code conflict between JotForm script and other scripts of your website.

    As suggested by my colleague, please embed your form using iFrame embed method. That should solve your issue.