My Account was suspended while creating a form

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    Randall Guyton 
    Asked on June 01, 2020 at 11:34 AM

    Hello I just received a notice doing my process of creating a form that my account was suspended. I did not ask for any sensitive information on my last for creating. I own a trucking dispatch company and the info I request is pertaining to our carriers who has signed an  agreement for us to book freight loads for them. 


    Can you please assist.


    My user name is randallguy1

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    Welvin
    Answered on June 01, 2020 at 01:33 PM

    You have been suspended due to the long text entry fields in the form that asks for login information.

    Regardless of its type and usage, we do not allow it. It is against our Terms of Use (https://www.jotform.com/terms/). 

    I have reactivated the account, but I have deleted the said fields. Please refrain from adding the fields again. 

    Thank you for your kind understanding on this matter.