Account limit reset: form link is not activated

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    Asked on June 01, 2020 at 12:12 PM

    I was over my limit for submissions in May so my account was frozen.  It is not June and it looks as thought my account is active again but the link is not correct this is what it links to



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    Answered on June 01, 2020 at 02:59 PM


    I've check your account and all the monthly limits are reset. Hence, as everything is below the limits, your account is active and forms are accessible. 

    Please check and let us know if you need any further assistance.

    Thank you in advance!