Appointment field: Time Slots are not shown

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    RSDsfield
    Asked on June 01, 2020 at 01:56 PM

    The appointment widget is not showing any availability since we turned the month.  It was working last week, but is now not allowing any appointments.  Please advise as soon as possible.  Thank you!

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    Kenneth_C
    Answered on June 01, 2020 at 06:02 PM

    Thank you for reaching support,

    I was not able to replicate the issue, I cloned and test the form and I was able to successfully and make an appointment.

    1591048953b1.png

    Can you please re-integrate the Appointment field into the form.

    I will also clear your form cache so let us know how it goes.

    Best.

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    RSDsfield
    Answered on June 02, 2020 at 12:20 PM

    You tested the wrong form.  Please look at the form in the original post:  https://form.jotform.com/RSDsfield/Device_Distribution


    I cloned the form and then took off the 2nd interval and it seemed to work.  I believe there is a problem when adding intervals to the appointment widget.  It worked before, so not sure why it isn't working now.

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    BJoanna
    Answered on June 02, 2020 at 01:21 PM

    I tested the form you provided and the Appointment field is now working on my end as well. I will report this issue to our developers. We will inform you via this support ticket once this issue is resolved. 

    For now, I can only suggest you to use the cloned form. 

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    RSDsfield
    Answered on June 02, 2020 at 01:27 PM

    The only issue with using the cloned form is that it also will not allow a different days schedule using intervals.  Thank you.

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    IvayloK
    Answered on June 02, 2020 at 03:28 PM

    Thank you for this additional information. I added it to your ticket.

    We will keep you updated via this support ticket.