Payment form stopped working

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    annettedusa
    Asked on June 01, 2020 at 02:12 PM

    Hello, I have a payment form on my website and a customer paid an invoice but it never went through. I did a test by paying $5 to myself and it also didn't go through. I didn't get an email saying the payment went through, nor did the payment go into the account it should have gone into. Can you help?

    Annette Dusa

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    annettedusa
    Answered on June 01, 2020 at 03:54 PM

    Is anyone monitoring these questions? I've posted this over 2 hours ago and have not received a response. This is very important!  Most of the questions posted less than 2 hours ago have been answered.

    Annette

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    BDAVID
    Answered on June 01, 2020 at 08:47 PM

    We apologize for the inconvenience. I can see that your questions has been already addressed in this other support ticket.