Form Design is not showing up correctly in Preview or Embed

  • bgolden126
    Asked on June 1, 2020 at 3:47 PM

    In my Untamed Assessment Funnel, I've updated the Form Designer to have a white background, but it's still showing up as the old color (blue) in the Preview and when I Embed it on my website.

     Also, how do I remove the profile icon in the top right corner of my form?

  • Jovanne JotForm Support
    Replied on June 1, 2020 at 8:22 PM

    Hi @bgolden126, thank you for reaching out to us.


    I have cloned your form and it seems like it is working fine in my end (see attached screenshot).

    Form Design is not showing up correctly in Preview or Embed Image 10

    I already cleared your form cache. I suggest that you also clear your browser cache. How to Clear Your History in Any Browser


     Also, how do I remove the profile icon in the top right corner of my form?

    The profile icon will only be removed once you logged out to your account and browse the form as a guest.

    Let us know if you need further assistance.

  • bgolden126
    Replied on June 3, 2020 at 4:52 PM

    Great, thanks Jovanne.