my account is suspended due to suspected phishing

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    Joanna Ozimek 
    Asked on June 01, 2020 at 04:40 PM


    I have tried many times to log in to my account without success. I keep getting a message saying that your account has been suspended by our phishing prevention system. Please unlock my account as soon as possible.

    Kind Regards

    Joanna Ozimek

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    Answered on June 01, 2020 at 09:36 PM

    Hello Joana - As checked, your account has been auto-suspended by our system as this form: [Imported Form] ChangeMakers Freedom Academy contains plain text fields that collect Password/Login credentials. It is considered as phishing and violates our Terms of Use. The term "Password" is not allowed to be used on forms.


    You agree that Jotform, Inc. may terminate your Jotform Service immediately if a form's purpose is found to be deceptively obtaining, for example: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately.

    I have removed the said infringing field and reactivated the account. You may now login to the account again.