Submitted Form is Not Equal to What Was Built

  • juliebills
    Asked on June 1, 2020 at 5:09 PM

    My "Name" built into JotForm comes out as "Buyer's Name" on the submitted form.  They are also flip-flopped on the submitted form.  


    My plant also is under "company name" on the form but show under the address on the submitted form.


    Jotform Thread 2360830 Screenshot
  • Girish JotForm Support
    Replied on June 1, 2020 at 10:20 PM

    I believe you are referring to the form "90483886812165".

    If yes, please let us know what exactly is the issue. The screenshot that you posted on your ticket description is not visible and seems broken. Please follow the instructions in this guide to attach screenshots on this ticket: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum 

    I assume you are facing this issue on your notification email. If yes, please delete the existing notification email and add a new one:

    15910643630206 3 Screenshot 10

    This will pull in all updated fields into the email content automatically.