Email response justifies to the right.

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    Stephen Mishalanie 
    Asked on June 01, 2020 at 05:17 PM

    When receiving an email response for a Jotform justifies to the right.  How do we correct?

    Screenshot
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    Jed_C
    Answered on June 01, 2020 at 10:23 PM

    Unfortunately, I'm unable to locate your account with your email. Can you please share to us the form url in question?

    Based on your screenshot, it looks like you are opening the email via outlook email app. Can you please confirm if it's justifies to the right if you open the email via web interface?

    Looking forward for your response. 

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    Stephen Mishalanie 
    Answered on June 02, 2020 at 10:28 AM
    Thanks for the reply.
    Here is the link for Jotform. https://form.jotform.com/82326162814151
    Lee Edwards created it.

    Stephen

    ...
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    Carlos_C
    Answered on June 02, 2020 at 11:10 AM

    Hello Stephen,

    Thank you for your message.

    In this case, I can see that the email is using the correct template, you can check the email here https://www.jotform.com/emails/5ecd12ea663635148b132bd6.

    In order to resolve the issue please create a new notification email so we can override any issue with the Email Template, guide: Setting-up-Email-Notifications.

    If you need any further assistance, please let us know. We will be happy to help.