Account suspended

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    Stephen Lynch 
    Asked on June 01, 2020 at 05:57 PM

    My account has been suspended, and I'm not sure why.  I used Jotform to create a survey and send to people in our church.  Please turn the account back on immediately.

    My username is Lynch_Stephen

     Thanks,

    Stephen

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    JohnRex
    Answered on June 01, 2020 at 10:39 PM

    Hello Stephen - Apologies for this inconvenience. I have endorsed the account to our backend team for review.

    We'll let you know here for updates.

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    JohnRex
    Answered on June 02, 2020 at 05:08 PM

    Hi again Stephen - Based on the review, it has been a false-positive tagging. Your account has been reactivated already.

    Apologies for this inconvenience.