What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Your Excel list downloader is not working.

    Asked by jeffbennington on July 02, 2013 at 12:44 AM

    When I try to download a list all I get is a jumbled up web page? HELP!

    Screenshot
    excel
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    Answered by sidharth_kch on July 02, 2013 at 03:53 AM

    @jeffbennington

    I checked your screenshot and see that the excel files has .js extension.

    I just tried to download the excel file and I was not able to reproduce this issue. I got the .xls file.

    Looks like you are using safari browser. There seems to be some technical glitch using safari browser and it's already reported to our development team. Request you to please use chrome or mozilla for now and that should solve your issue.

    Thanks,

    Sidharth

  • Profile Image

    Answered by jeffbennington on July 02, 2013 at 04:38 AM

    Okay. Thanks.

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    Answered by gori-mathew on July 02, 2013 at 05:09 AM

    That is fine if it is working fine in the other browser's.

    Enjoy using Jotform!