Your Excel list downloader is not working.

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    Asked on July 02, 2013 at 12:44 AM

    When I try to download a list all I get is a jumbled up web page? HELP!

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    Answered on July 02, 2013 at 03:53 AM


    I checked your screenshot and see that the excel files has .js extension.

    I just tried to download the excel file and I was not able to reproduce this issue. I got the .xls file.

    Looks like you are using safari browser. There seems to be some technical glitch using safari browser and it's already reported to our development team. Request you to please use chrome or mozilla for now and that should solve your issue.



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    Answered on July 02, 2013 at 04:38 AM

    Okay. Thanks.

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    Answered on July 02, 2013 at 05:09 AM

    That is fine if it is working fine in the other browser's.

    Enjoy using Jotform!