Trouble embedding on Wordpress site

  • barilyman
    Asked on June 1, 2020 at 6:04 PM

    Hi, I'm not having any luck embedding my form on one of my Wordpress pages.  I'm using the Divi builder.  I've tried adding the standard embed code, the iframe code, and the Wordpress specific embed to a text block, and still when I go to preview the page, the page just loads blank - no form, and none of my other page content.  Any ideas on how to successfully embed using the Divi builder? 


    Thanks,

    Jotform Thread 2360946 Screenshot
  • Kevin Support Team Lead
    Replied on June 1, 2020 at 10:58 PM

    I would recommend you to embed the iFrame code following this guide about adding code to the Divi theme: https://www.elegantthemes.com/documentation/divi/code/ 

    I hope this helps. 

  • barilyman
    Replied on June 2, 2020 at 8:46 PM

    Thanks, this was helpful.  Could you tell me how I would remove this extra header space in the form area as well as the light grey border on the sides?


    1591145173Screen Shot 2020 06 02 at 5 Screenshot 10

  • Kevin Support Team Lead
    Replied on June 2, 2020 at 10:03 PM

    Glad to know this worked. 

    To reduce the space at the top, kindly inject this code: 

    html, body, .form-all, form {

        margin-top: 0px !important;

        padding-top: 0px !important;

    }

    Guide: https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes 

    I hope this helps. 

  • barilyman
    Replied on June 2, 2020 at 11:23 PM

    Thanks, but after I inserted this code, then re-embeded the iFrame on my page, it just loads this:

    1591154488Screen Shot 2020 06 02 at 8 Screenshot 10

    I added the last code you provided, after the previous code, in this section:

    1591154563Screen Shot 2020 06 02 at 8 Screenshot 21


    Any ideas?

  • barilyman
    Replied on June 3, 2020 at 1:39 AM

    Actually, I got it to work.  But can you tell me how to make the button larger, and get rid of the grey border around the form?

  • Anita_K
    Replied on June 3, 2020 at 6:05 AM

    Hi,

    I'm glad it worked.

    You can make the button larger by adding the following CSS code:

    .form-submit-button {

        width: 10em;

        height: 5em;

    }

    You can change the values of width and height as you like (px, %, em...)

    I see that you've added CSS to remove the border, can you please confirm that it worked as expected?

    Let us know if you need further assistance with this.

  • barilyman
    Replied on June 4, 2020 at 12:57 PM

    Thanks, this has been really helpful.  One last thing I'm trying to do is remove some extra space between text and field areas.  I can't find a way to do this in the properties of either the text area or field.  Here's an example of space I'm trying to shrink up:

    1591289782Screen Shot 2020 06 04 at 9 Screenshot 10


    I removed the label for that multiple choice field, as I need the question to be longer and more stylized - which is why I added the text area above it.  I just don't need that extra white space between the two.

  • Kevin Support Team Lead
    Replied on June 4, 2020 at 3:06 PM

    I've moved the last reply to a different ticket as it's related to a different matter than the original asked here, we will continue assisting you on this ticket: https://www.jotform.com/answers/2368840

    Thanks.