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readyassist.formsAsked on June 1, 2020 at 10:27 PM
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Kiran Support Team LeadReplied on June 2, 2020 at 2:39 AM
We are sorry for the inconvenience this may have caused. We have tried pushing the missing submissions to the integrated Google Sheet for your form. Please check if the new submissions are being updated normally to the Sheet. If you still experience any issue with the Google Sheets integration, please try reintegrating Google Sheets to the form so that a new Sheet shall be created in your Google Drive to receive the submissions and should be working fine. Also, please note that if there are any changes made to the integrated spreadsheet shall break the integration.
Thank you!
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readyassist.formsReplied on June 5, 2020 at 2:49 AM
Thank you, for your response, but do not do it again, they cases which you pushed are the cases which was deleted by us
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Vick_W Jotform SupportReplied on June 5, 2020 at 6:08 AM
Hey there!
Thank you for writingback to us.If that is the case then I woul dlike you reintegrate with Google sheets and see if that fix the issue.
Here is a help gudie which explains more about it.
https://www.jotform.com/help/228-How-to-Integrate-Forms-with-Google-Sheets
Thanks.