How to send client PDF copy?

  • Profile Image
    Sandy Grigsby
    Asked on June 01, 2020 at 11:27 PM

    I created a signature jotform and would like to include a link to the signed PDF version when someone fills out the form but I can't figure out how to make it work properly. When I put in the email confirmation to include a link to the PDF it only works for me when I'm logged into my jotform account and not for anyone else. Please advise.

    Thanks!

    Sandy

  • Profile Image
    ashwin_d
    Answered on June 02, 2020 at 04:10 AM

    I did check your form and found that you have customized your PDF document correctly. You have also configured your form auto-responder email alert correctly to send submission PDF as attachment. I tested your form by sending a test submission in your form and the auto-responder email I received does include the PDF attachment. Please check the screenshot below:

    1591085295PDFAttach.gif

    I would suggest you to please test your form again and see if auto-responder email alert includes PDF attachment or not. Do try it out and get back to us if you have any trouble.