Question about autoresponder email

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    yi.mzcs
    Asked on June 02, 2020 at 01:37 AM

    My form has 3 language, Chines (Traditional), Chinese (simplified) and English. and I have preview. the problem is 

    1. when the custom switch to different lange, the Autoresponder. email is still the Chinese (traditional )

    2. Is it possible to email back what the custom saw on the preview ?

    Thanks so much !


    yi 

  • Profile Image
    jherwin
    Answered on June 02, 2020 at 05:22 AM

    1.) The email template is not automatically translated based on language selection. You need to create email templates for each language and send them based on language selection.

    Here's the guide: How-to-Send-Email-Based-on-User-s-Answer

    2.) Do you mean the exact preview or the fields that are shown in the preview? Well, isn't this the purpose of the autoresponder?

    Autoresponder will email a copy of the submission to your form responders.

    Let us know if you are referring to something else.

  • Profile Image
    yi zhou 
    Answered on June 02, 2020 at 12:21 PM

    thanks so much ! let me try ! 

  • Profile Image
    yi.mzcs
    Answered on June 02, 2020 at 12:43 PM

    1. how to create email templates for each language ? thanks. ! 
  • Profile Image
    Kiran
    Answered on June 02, 2020 at 01:57 PM

    The other question is moved to a separate thread and shall be addressed there shortly.

    https://www.jotform.com/answers/2363118

    Thanks!

  • Profile Image
    yi zhou
    Answered on June 02, 2020 at 05:07 PM

     Thanks ! I am doing the different form as auto respon email . 

    But on the email back to the custom ,only show top 5 rolls, 

    How to show full contect  ? Thanks !

    yi 


  • Profile Image
    Jed_C
    Answered on June 02, 2020 at 09:13 PM

    But on the email back to the custom ,only show top 5 rolls, How to show full content? — Try creating a new autoresponse email. It should show all the data in your form for new autoresponse email.

    Please note that there are some fields that won't be included like "Paragraph" and "Header" fields. If you want those fields added, you have to manually add it to your autoresponse body.

    Guide: https://www.jotform.com/help/26-Setting-up-an-Autoresponder-Email 

    Let us know if you have any questions or if you need further assistance. 

  • Profile Image
    yi.mzcs
    Answered on June 02, 2020 at 10:37 PM

    thanks so much ! I finger out later !

    It is fun to slove the problem !

    Thanks ! and be safe !