Access and usage of the website in Mainland China

  • Profile Image
    Mr. Wong 
    Asked on June 02, 2020 at 02:23 AM

    Hi, 

    We are planning to conduct some survey which may cover the respondents in Main China.

    Please kindly advise if your website can be used and accessed in Mainland China.


    Thanks and regards

    Mr. Wong

  • Profile Image
    roneet
    Answered on June 02, 2020 at 05:25 AM

    In general, our servers are accessible in China. However, some resources can be slowed down due to the great firewall.

    You can suggest your China users use VPN while reviewing forms. Most of them should be aware of this option due to the Great Firewall. 

    You can also download the full source code of your form and add it to your website, in order to move the form files to your servers. Then, you can provide a link of your web page instead of the form link and your form will be loaded from your server:

    https://eu.jotform.com/help/104-How-to-get-the-Full-Source-Code-of-your-Form

    Thanks.