Not able to submit form as it shows error message.

  • Omarentals
    Asked on June 2, 2020 at 3:31 AM

    Good morning Jotform


    I hope you are all well today.


    One my forms keeps throwing up an error message when the clients click on the submit button at the end.


    Can somebody please take a look at below form to see if we have done something wrong when setting it up:


    https://eu.jotform.com/build/201257250708046 

  • Ashwin JotForm Support
    Replied on June 2, 2020 at 5:54 AM

    I am sorry for the trouble caused to you. What is the error message you see in your form when you try to submit it? 

    I did test your form by sending a test submission and did not find any issue with that. I was able to submit your form successfully and no error message was displayed? Please check the screenshot below:

    1591091517submitFrm Screenshot 10

    I would suggest you to please share a screenshot of the error message and we will take a look. The following guide should help you how to upload image in forum post: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    Have you embedded your form in any webpage where you are having this issue? Please share the webpage URL where you have embedded your form and we will take a look.

    We will wait for your response.