Mobile responsiveness of embedded form

  • Profile Image
    Asked on June 02, 2020 at 04:49 AM

    When I embed my form on my web site looks different mobile from the Jotform link.


    How can I solve this problem?



  • Profile Image
    Answered on June 02, 2020 at 06:58 AM

    We apologize for inconvenience. I test your form on the website using mobile browser and I was able to see the issue as well.

    What I suggest for now is to re-embed the form in your website using instead its iframe embed code.

    Guide : Getting the Form iFrame Code

    Let us know if issue persist even after doing this already.

  • Profile Image
    Answered on June 09, 2020 at 08:19 AM

    I did it the way you said.

    But result is the same.

    The problem persists.

  • Profile Image
    Answered on June 09, 2020 at 10:22 AM

    I checked the website and the embedded code is still the default. Please try using the iFrame embed method>

    Also, the issue has been forwarded to our developers on this ticket:

    We will contact you on that ticket once we have any updates. Thank you.