Mobile responsiveness of embedded form

  • atasarform
    Asked on June 2, 2020 at 4:49 AM

    When I embed my form on my web site looks different mobile from the JotForm link.

     

    How can I solve this problem?

     

    1591087745IMG 3884 Screenshot 101591087760IMG 3885 Screenshot 21

    Page URL: https://photoboothturkiye.com/mezuniyet.html
  • jonathan
    Replied on June 2, 2020 at 6:58 AM

    We apologize for inconvenience. I test your form on the website using mobile browser and I was able to see the issue as well.

    What I suggest for now is to re-embed the form in your website using instead its iframe embed code.

    Guide : Getting the Form iFrame Code

    Let us know if issue persist even after doing this already.



  • atasarform
    Replied on June 9, 2020 at 8:19 AM

    I did it the way you said.

    But result is the same.

    The problem persists.

  • VincentJay
    Replied on June 9, 2020 at 10:22 AM

    I checked the website and the embedded code is still the default. Please try using the iFrame embed method> https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Also, the issue has been forwarded to our developers on this ticket: https://www.jotform.com/tr/answers/2361770

    We will contact you on that ticket once we have any updates. Thank you.