Mobile responsiveness of embedded form

  • Profile Image
    atasarform
    Asked on June 02, 2020 at 04:49 AM

    When I embed my form on my web site looks different mobile from the Jotform link.

     

    How can I solve this problem?

     

    1591087745IMG_3884.PNG1591087760IMG_3885.PNG

  • Profile Image
    jonathan
    Answered on June 02, 2020 at 06:58 AM

    We apologize for inconvenience. I test your form on the website using mobile browser and I was able to see the issue as well.

    What I suggest for now is to re-embed the form in your website using instead its iframe embed code.

    Guide : Getting the Form iFrame Code

    Let us know if issue persist even after doing this already.



  • Profile Image
    atasarform
    Answered on June 09, 2020 at 08:19 AM

    I did it the way you said.

    But result is the same.

    The problem persists.

  • Profile Image
    VincentJay
    Answered on June 09, 2020 at 10:22 AM

    I checked the website and the embedded code is still the default. Please try using the iFrame embed method> https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Also, the issue has been forwarded to our developers on this ticket: https://www.jotform.com/tr/answers/2361770

    We will contact you on that ticket once we have any updates. Thank you.