Trouble using the Paypal Business widget

  • beyondbouldering
    Asked on June 2, 2020 at 6:15 AM

    Hi.  When I add the Paypal Business widget, and click connect, I get the following error.  How do I resolve this please?  Who is reviewing the information?1591092817error Screenshot 10

     

    If I click "Go back to Jotform", the widget this gives the following message.  I need credit card payments.  How do I do this please?

     

    1591092871error2 Screenshot 21

     

    I have tried to get answers to these questions from Paypal support, but they cannot help me.

    Thanks

     

    Paul

  • jherwin
    Replied on June 2, 2020 at 8:15 AM

    Hello Paul - Is your PayPal account business type or a standard one? Please note that it is necessary to have a business type account if you want to receive credit/debit card payments.

    You can check this article for more details: paypal-business-account-vs-personal

    If your account is personal type, you can use PayPal standard integration: How-to-Integrate-Form-with-Paypal-Standard-

  • beyondbouldering
    Replied on June 3, 2020 at 2:28 AM

    Thanks.  It just started working, so I guess Paypal updated some setting on my account.

    Paul

  • jherwin
    Replied on June 3, 2020 at 5:09 AM

    Thanks for updating us!

    Let us know if you need any further assistance. We will be happy to help.