Trouble using the Paypal Business widget

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    beyondbouldering
    Asked on June 02, 2020 at 06:15 AM

    Hi.  When I add the Paypal Business widget, and click connect, I get the following error.  How do I resolve this please?  Who is reviewing the information?1591092817error.png

     

    If I click "Go back to Jotform", the widget this gives the following message.  I need credit card payments.  How do I do this please?

     

    1591092871error2.png

     

    I have tried to get answers to these questions from Paypal support, but they cannot help me.

    Thanks

     

    Paul

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    jherwin
    Answered on June 02, 2020 at 08:15 AM

    Hello Paul - Is your PayPal account business type or a standard one? Please note that it is necessary to have a business type account if you want to receive credit/debit card payments.

    You can check this article for more details: paypal-business-account-vs-personal

    If your account is personal type, you can use PayPal standard integration: How-to-Integrate-Form-with-Paypal-Standard-

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    beyondbouldering
    Answered on June 03, 2020 at 02:28 AM

    Thanks.  It just started working, so I guess Paypal updated some setting on my account.

    Paul

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    jherwin
    Answered on June 03, 2020 at 05:09 AM

    Thanks for updating us!

    Let us know if you need any further assistance. We will be happy to help.