Can’t edit the text in the sub label under the signature

  • nancypriston
    Asked on June 2, 2020 at 6:20 AM

    I am using a friend’s form as a template and it has let me edit and save changes to everything except the sub label under the signature.

    it says it’s saved but reverts back to her text every time

    please help

     

    edited - finally managed it but could only do it via the web interface in the settings for the signature box . It wouldn’t work editing the text directly or via the settings tab using the app 

    Jotform Thread 2361923 Screenshot
  • Kiran Support Team Lead
    Replied on June 2, 2020 at 7:49 AM

    I have cloned your form to my account and checked the Signature widget using JotForm mobile app. I was able to edit the sub label of the signature widget from the field properties without any issue.

    Please check again and get back to us if you need any further help in this regard. We will be happy to take a look again.