Can you provide your Service Level Agreement?

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    Kevin White 
    Asked on June 02, 2020 at 07:09 AM


    We cannot find a copy of the Service Level Agreement. Can you supply this as part of our review of the service?

    Many thanks

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    Answered on June 02, 2020 at 08:17 AM

    Hello Kevin,

    I'm sorry, but this document is unavailable in our regular subscription levels. Please review our security page, which includes information related to our Service Level Agreement.

    If you are interested, we have our Enterprise level which is a managed Jotform system. Our Enterprise team would be happy to assist you with your questions related to it.

    Click the Contact Sales button.

    If you have any further questions, please don't hesitate to contact us.