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Kevin WhiteAsked on June 2, 2020 at 7:09 AM
Hi,
We cannot find a copy of the Service Level Agreement. Can you supply this as part of our review of the service?
Many thanks
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Welvin Support Team LeadReplied on June 2, 2020 at 8:17 AM
Hello Kevin,
I'm sorry, but this document is unavailable in our regular subscription levels. Please review our security page, which includes information related to our Service Level Agreement.
https://www.jotform.com/security/
If you are interested, we have our Enterprise level which is a managed JotForm system. Our Enterprise team would be happy to assist you with your questions related to it.
https://www.jotform.com/enterprise/
Click the Contact Sales button.
If you have any further questions, please don't hesitate to contact us.