Please can you update our username.

  • matt_edwards
    Asked on June 2, 2020 at 7:58 AM

    Hi please can you update our username from "matt_edwards" to "amelix"



    Many thanks.

  • Ivaylo JotForm Support
    Replied on June 2, 2020 at 9:17 AM

    We can change the username for you. However, please have in mind that Custom URLs names (ie:http://www.jotform.com/matt_edwards/myform) will not work once we change the account username. But it is easily fixable by setting up a new one with the new username. Direct form links like http://jotformpro.com/form/31370599803964 will be fine.

    Please confirm that you would like to continue with the process and change your username.

    We will wait for your response.

  • matt_edwards
    Replied on June 2, 2020 at 9:35 AM

    Hello,


    Thank you for getting back to me, we would like to proceed with updating our username.



    Many thanks.

  • Ivaylo JotForm Support
    Replied on June 2, 2020 at 10:06 AM

    As per your request, I have changed your username from matt_edwards to amelix.

    Let us know if you need any further assistance.