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matt_edwardsAsked on June 2, 2020 at 7:58 AM
Hi please can you update our username from "matt_edwards" to "amelix"
Many thanks.
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Ivaylo JotForm SupportReplied on June 2, 2020 at 9:17 AM
We can change the username for you. However, please have in mind that Custom URLs names (ie:http://www.jotform.com/matt_edwards/myform) will not work once we change the account username. But it is easily fixable by setting up a new one with the new username. Direct form links like http://jotformpro.com/form/31370599803964 will be fine.
Please confirm that you would like to continue with the process and change your username.
We will wait for your response.
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matt_edwardsReplied on June 2, 2020 at 9:35 AM
Hello,
Thank you for getting back to me, we would like to proceed with updating our username.
Many thanks.
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Ivaylo JotForm SupportReplied on June 2, 2020 at 10:06 AM
As per your request, I have changed your username from matt_edwards to amelix.
Let us know if you need any further assistance.